Front Desk Officer

Job Summary

Position: Front Desk Officer

Location: Abuja, Federal Capital Territory, Nigeria

Job Type: Contract (1 Year)

Company: Sydani Group

Industry: Management Consulting

Job Description:

We are currently seeking a diligent and customer-focused female to join our team as a Front Desk Officer. The Front Desk Officer will play a crucial role in ensuring smooth operations and delivering excellent service to our clients. Responsibilities include managing front desk activities, handling inquiries, scheduling appointments, and providing administrative support to various departments. The ideal candidate should possess strong communication skills, multitasking abilities, administrative proficiency, and a commitment to delivering exceptional customer service.

Job Responsibilities  

Note: The duties and responsibilities described below are not exhaustive. Additional tasks may be assigned as necessitated by business demands. 

Duties and Responsibilities:

·      Greet and welcome visitors with a professional and friendly demeanor.

·      Manage incoming calls, emails, and correspondence promptly and efficiently.

·      Schedule appointments and maintain calendars for staff members.

·      Handle inquiries and provide accurate information about the organization and its services.

·      Assist in organizing and coordinating meetings and events.

·      Maintain cleanliness and organization of the front desk area.

·      Handle administrative tasks as assigned.

·      Ensure security procedures are followed regarding visitor access.

·      Collaborate with other departments to provide support as needed.

·      Uphold a high standard of customer service and professionalism in all interactions.

Required Qualifications and Competencies

·  Must be a Youth Corp member

·   Excellent communication skills and competencies

·   Strong administrative skills

·   Ability to multitask effectively

·   Demonstrated strong customer service orientation

·    Uphold a high standard of customer service and professionalism in all interactions.

Preferred Qualifications:

·   Proficiency in using office software such as Microsoft Office Suite.

·   Strong communication skills, both verbal and written.

·   Ability to multitask and prioritize tasks effectively.

·   Excellent organizational skills and attention to detail.

·   Professional and courteous demeanor.

·   Familiarity with operating office equipment like multi-line phones and printers.

·   Adaptability to handle various situations with patience and composure.

·   Willingness to work flexible hours if required.

·   Certification or training in hospitality, administration, or a related field is a plus.

Future engagement prospect

N/A